Shipping Policy
At Ayan Soul, we are dedicated to ensuring your shopping experience is seamless and stress-free. Below is an outline of our shipping policy to keep you informed every step of the way:
Processing Time
- Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Options & Delivery Times
We offer multiple shipping options to cater to your needs:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
Please note: Delivery times may vary based on your location and shipping provider delays beyond our control (e.g., weather, peak holiday seasons).
Shipping Rates
Shipping rates are calculated at checkout based on your location, package weight, and the selected shipping method. We occasionally offer free shipping promotions, so keep an eye out!
Order Tracking
Once your order is shipped, you will receive an email with a tracking number so you can monitor your package’s journey to your doorstep.
Shipping Issues
If you encounter any issues with your shipment—such as delays, lost packages, or damaged items—our customer service team is here to assist you. Please reach out to us at support@ayansoul.com with your order number for prompt assistance.
We appreciate your trust in Ayan Soul and are committed to delivering your products with care and efficiency. Thank you for choosing us for your self-care journey!